Terms of service
TERMS AND CONDITIONS
trymolvek.com · Last updated: September 3, 2026
1. Who we are
1.1 This website and the online store located at trymolvek.com are operated by MOLVEK Lab ("MOLVEK Lab", "we", "us", "our"). "You" and "customer" refer to the person who accesses the site or makes a purchase.
1.2 These Terms and Conditions (the "Terms"), together with the Refund and Return Policy, the Subscription Policy, and the Privacy Policy published at trymolvek.com, constitute the entire agreement between you and us. Those documents are incorporated into these Terms by reference.
1.3 By accessing the site or making a purchase, you represent that you have read, understood, and accepted these Terms. If you do not agree, you must not use the site or make a purchase.
2. Important notice about your legal rights
THESE TERMS CONTAIN A BINDING ARBITRATION AGREEMENT AND A CLASS ACTION WAIVER THAT AFFECT YOUR LEGAL RIGHTS. IF YOU RESIDE IN THE UNITED STATES, BY MAKING A PURCHASE YOU AGREE TO RESOLVE ANY DISPUTE THROUGH INDIVIDUAL ARBITRATION AND YOU WAIVE THE RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN CLASS OR COLLECTIVE ACTIONS. YOU HAVE THE RIGHT TO OPT OUT OF THIS AGREEMENT WITHIN 30 DAYS OF YOUR FIRST PURCHASE, UNDER THE PROCEDURE IN SECTION 5.12. READ ALL OF SECTION 5.
If you reside outside the United States, Section 5 does not apply to you. See Section 6.
3. Eligibility
3.1 You must be at least eighteen (18) years of age to use this site and to purchase our products. By making a purchase, you represent that you meet this requirement.
3.2 Our products are not intended for anyone under eighteen (18) years of age under any circumstances. We do not sell to minors and we do not knowingly collect information from minors.
3.3 You must have the legal capacity to enter into a binding contract and must not be barred from doing so under applicable law.
4. Changes to these Terms
4.1 We may update these Terms at any time by posting the revised version on this page, indicating the date of last update.
4.2 The version in force at the time of your purchase is the one that governs that purchase. Subsequent changes do not apply retroactively to orders already placed.
4.3 Your continued use of the site after changes are posted constitutes acceptance of the revised Terms.
5. Binding arbitration and class action waiver
This Section 5 applies only to customers who reside in the United States of America.
5.1 Scope. Except as provided in Section 5.4, you and MOLVEK Lab agree that any dispute, claim, or controversy arising out of or relating to your purchase, your use of the site, the products, advertising, these Terms, or the relationship between the parties (collectively, the "Disputes"), including those that arose before acceptance of these Terms, will be resolved exclusively through individual, confidential, and binding arbitration.
5.2 Jury and class action waiver. YOU AND MOLVEK LAB WAIVE THE RIGHT TO A JURY TRIAL AND AGREE THAT DISPUTES WILL BE RESOLVED SOLELY ON AN INDIVIDUAL BASIS, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, REPRESENTATIVE, OR CONSOLIDATED PROCEEDING. The arbitrator may not consolidate claims or preside over any form of class or representative proceeding.
5.3 Effect of invalidity. If a court or arbitrator determines that the class action waiver in Section 5.2 is void or unenforceable, or that arbitration may proceed on a class basis, then all of this Section 5 will be void and the parties will be deemed not to have agreed to arbitrate.
5.4 Exceptions. Either party retains the right to: (i) bring an individual claim in a small claims court of competent jurisdiction; and (ii) seek injunctive or equitable relief in a court of competent jurisdiction to prevent the infringement or misappropriation of intellectual property rights or trade secrets.
5.5 Authority of the arbitrator. The arbitrator, and not a court or agency, will have exclusive authority to resolve any question relating to the interpretation, applicability, validity, scope, enforceability, or formation of this Section 5, including any claim that it is unconscionable or illusory in whole or in part.
5.6 Mandatory prior notice. Before initiating arbitration, the claiming party must send the other a written notice of dispute stating its name, contact information, the facts giving rise to the dispute, and the relief sought. You must send that notice by email to info@trymolvek.com. The parties will attempt to resolve the dispute informally for thirty (30) days from receipt of the notice. Arbitration may be initiated only after that period has elapsed. This requirement does not apply to small claims court claims.
5.7 Contractual limitations period. Except where prohibited by law, the parties agree to initiate the proceeding to resolve a Dispute within one (1) year from the time the Dispute arises. Any proceeding initiated after that period will be barred.
5.8 Location and format. For your convenience, the arbitration may be held in the city or county where you reside, remotely, by telephone, or through written submissions, as the parties agree.
5.9 Law governing the arbitration. The parties acknowledge that this transaction involves interstate commerce and that the Federal Arbitration Act, 9 U.S.C. § 1 et seq., governs the interpretation and enforcement of this Section 5. If the FAA does not apply to a given question, that question will be governed by the laws of the State of Wyoming.
5.10 Administration. The arbitration will be administered by JAMS under its rules and procedures then in effect, before one (1) sole arbitrator who is a retired judge or an experienced attorney. The JAMS rules are available at jamsadr.com. Payment of filing and administrative fees will be governed by those rules.
5.11 Multiple arbitrations. If twenty (20) or more similar arbitration demands are filed with the assistance, coordination, or cooperation of the same law firm, group of firms, or organization, the JAMS mass arbitration procedures will apply, administered in batches of twenty (20), with a single initial and administrative fee per batch for each party. The parties will cooperate in good faith to implement this mechanism. This provision does not authorize class or collective arbitration of any kind.
5.12 Opt-out right. YOU MAY OPT OUT OF THIS SECTION 5 WITHIN THIRTY (30) DAYS OF YOUR FIRST PURCHASE, by sending an email to info@trymolvek.com with the subject line "ARBITRATION OPT-OUT", stating your full name, the email address used for the purchase, the order number and date, and a statement that you do not accept the arbitration agreement. Opt-outs submitted after the deadline will not be valid. Opting out of arbitration does not affect the validity of the rest of these Terms.
5.13 Award. The arbitrator will apply substantive law and may grant any individual relief permitted by law. The award will be written, final, and binding, and may be enforced in any court of competent jurisdiction.
5.14 Severability and survival. If any part of this Section 5, other than the class action waiver, is found unenforceable, it will be severed and the remainder will continue in effect. This Section 5 survives the termination of your relationship with MOLVEK Lab.
6. Customers outside the United States
6.1 Section 5 does not apply to customers who reside outside the United States.
6.2 MOLVEK Lab acknowledges that the consumer protection rules of various countries are matters of public policy and cannot be waived. Nothing in these Terms limits, excludes, or waives the rights that the laws of your country of residence grant you as a consumer.
6.3 If you reside outside the United States, we invite you to contact us first at info@trymolvek.com. Our Refund and Return Policy applies on the same terms as for domestic customers and resolves the vast majority of cases without the need for any proceeding.
7. Products, orders, and prices
7.1 Our products are sold only through trymolvek.com. Orders are subject to availability.
7.2 We may refuse, limit, or cancel any order at our discretion, including orders that appear intended for resale, that come from the same account, card, or address, or that show signs of fraud. If we cancel an order that has already been charged, we will refund the full amount.
7.3 The products are sold solely for the customer's personal use. Resale, distribution, or commercialization of our products without written authorization is not permitted.
7.4 Prices are subject to change without prior notice. The applicable price is the one in effect at the time your order is confirmed.
7.5 We make reasonable efforts to display product images, colors, and descriptions accurately, but we do not guarantee that the on-screen representation will exactly match the physical product or that the packaging shown corresponds to the current version. Packaging may vary.
7.6 If we detect a typographical error in price, description, promotion, or availability, we may correct it and cancel the affected orders even after they have been placed, refunding the full amount charged.
8. Subscriptions and automatic renewal
This section applies if you purchase a product on a subscription basis.
8.1 If you sign up for a subscription, you expressly authorize the payment method you register to be charged on a recurring basis, at the price and with the frequency indicated at the time of purchase, until you cancel.
8.2 Before you complete your purchase, you will be clearly and conspicuously informed: that this is a subscription with automatic renewal, the amount of each charge, the frequency, and how to cancel.
8.3 YOU CAN CANCEL YOUR SUBSCRIPTION AT ANY TIME from the "Manage Subscription" section in your account at trymolvek.com, or through the link included in the confirmation emails and the advance billing notice emails. If you are unable to complete the cancellation through those means, you may request it by writing to info@trymolvek.com. To avoid being charged for the next cycle, the cancellation must be made before the cutoff time established in the Subscription Policy.
8.4 The conditions for cancellations after the charge, including their effects on shipment and refund, are governed by the Subscription Policy.
8.5 You are responsible for keeping your billing information up to date. Additional renewal conditions are governed by our Subscription Policy.
9. 90-day guarantee and refunds
9.1 The full conditions are set out in our Refund and Return Policy, published at trymolvek.com and incorporated into these Terms by reference. Its essential terms are summarized below.
9.2 General guarantee. You have up to ninety (90) calendar days from delivery to request a full refund of the amount paid for the product. We do not require a physical return, videos, photographs, or documentation of use. The general guarantee applies to the customer's first purchase and is limited to one (1) refund per customer.
9.3 Fast track for discomfort or intolerance. If the product causes you digestive discomfort, nausea, an allergic reaction, or any physical reaction that leads you to stop taking it, the refund proceeds with no minimum use period, no physical return, and no documentation, within the ninety (90) day window. This track is not subject to the limit of one refund per customer and also applies to subscriptions and to purchases after the first. In these cases, the original shipping cost is also refunded.
9.4 All requests must be initiated in writing to info@trymolvek.com within the applicable window.
9.5 We do not offer product exchanges. Approved requests are resolved as a refund to the original payment method or, at the customer's choice, as store credit.
9.6 We only process requests for purchases made directly at trymolvek.com. Purchases through third parties, marketplaces, or unofficial channels must be handled with the corresponding seller.
10. Shipping, delivery, and risk
10.1 The delivery times indicated are good-faith estimates and do not constitute a guarantee of a date.
10.2 It is the customer's responsibility to verify that the shipping address is correct and complete at the time of purchase. Once the order has been dispatched, it cannot be redirected.
10.3 Cases of damaged, incorrect, missing, or lost-in-transit orders, or orders marked as delivered without having been received, are governed by the Refund and Return Policy.
11. International orders, customs, and importation
11.1 Our products ship from the United States. When the destination is another country, the shipment constitutes an importation into the destination territory.
11.2 For customs and tax purposes, the customer acts as the importer of record of the shipment in their name and to their address, and expressly authorizes MOLVEK Lab to engage on their behalf the carrier and the customs broker as applicable.
11.3 Accordingly, the customer bears: duties, import taxes, customs fees, and any charge associated with the product's entry into the destination country; as well as the procedures, declarations, or additional information that local authorities may require from the recipient. These charges are not refundable.
11.4 MOLVEK Lab does not control the timing, criteria, or decisions of the customs authorities of the destination country, and is not responsible for delays, holds, or administrative requirements originating from them.
11.5 We recommend that you inform yourself in advance about the import rules for dietary supplements in force in your country before purchasing.
11.6 For the avoidance of doubt: this Section governs only logistics, customs, and import taxes. It does not limit or exclude any liability MOLVEK Lab may have regarding the quality, safety, or composition of the product under applicable law.
12. Health notice and use warnings
THIS PRODUCT IS A DIETARY SUPPLEMENT. THE STATEMENTS ABOUT IT HAVE NOT BEEN EVALUATED BY THE UNITED STATES FOOD AND DRUG ADMINISTRATION (FDA). THIS PRODUCT IS NOT INTENDED TO DIAGNOSE, TREAT, CURE, OR PREVENT ANY DISEASE.
12.1 The information published at trymolvek.com is for informational purposes and does not replace the advice, diagnosis, or treatment of a health professional. Do not use it to diagnose or treat a medical condition.
12.2 Who should not take MOLVEK without first consulting their doctor. MOLVEK Nitric Oxide Triple Pathway is a concentrated botanical formula. We recommend that you not start it, or that you discuss it with your doctor first, if you:
- Take anticoagulants or antiplatelet medications, including daily-dose aspirin
- Take blood pressure medication
- Use medical nitrates or nitrites, in any form, including nitroglycerin, isosorbide mononitrate, or isosorbide dinitrate
- Are under cardiac treatment of any kind
- Use or have used medications for erectile function, including phosphodiesterase type 5 inhibitors
- Have low blood pressure or have had episodes of hypotension, dizziness, or fainting
- Have a history of kidney stones, particularly calcium oxalate stones, or any kidney disease
- Take medications metabolized by the liver: pomegranate extract may alter how they are processed
- Take medications for diabetes or for blood sugar control
- Have a known allergy or sensitivity to beet, grape, pomegranate, or any other ingredient listed on the label
- Have surgery scheduled (stop use at least two weeks beforehand)
- Are pregnant, breastfeeding, or planning a pregnancy
- Are under 18 years of age
12.3 Change in urine or stool color. Beet can tint urine or stool a reddish or pink shade in the hours after consumption. It is a known effect with no consequences, attributable to the ingredient's natural pigments. If the color change persists for several days after stopping the product, consult a health professional.
12.4 How to use. The recommended intake is two (2) vegetable capsules per day. Each container holds sixty (60) vegetable capsules, equal to thirty (30) servings. A two-capsule serving provides organic beet 500 mg, grape seed extract 150 mg, and pomegranate extract 150 mg. Take the two capsules with a full glass of water, preferably with a meal. Do not exceed the recommended dose.
12.5 Stop taking the product and consult a health professional if you experience digestive discomfort, nausea, an allergic reaction, or any adverse reaction. You do not need to keep taking it or finish the container to qualify for a refund: the Refund and Return Policy covers these cases with no conditions.
12.6 Always read the product label before taking it. The physical label is the authoritative reference on composition, dosage, and warnings.
13. Individual results
13.1 Every person is different. Age, general health, diet, level of physical activity, concurrent medication, and other individual factors influence how each body responds to a supplement.
13.2 Results vary from one person to another. We do not guarantee specific results, particular timeframes, or that you will experience the same effects described by other customers.
13.3 The testimonials, reviews, and experiences published on the site or in our materials reflect the individual experience of those who provide them. They have not been independently verified, do not necessarily represent the typical experience of the average buyer, and do not constitute a guarantee that you will obtain the same or similar results.
14. Permitted use of the site
14.1 You may use the site only for lawful and personal purposes. You agree not to:
(a) use the site for any unlawful or unauthorized purpose, or violate any applicable law; (b) reproduce, duplicate, copy, sell, resell, or commercially exploit any part of the site or its content; (c) transmit viruses, malicious code, or any material intended to damage or interfere with the site; (d) attempt to gain unauthorized access to the site, its systems, or restricted areas; (e) collect, track, or store personal information of other users; (f) impersonate others, use false email addresses, or provide misleading information; (g) post defamatory, abusive, obscene, threatening, or discriminatory content, or content that infringes third-party rights; (h) use automated data extraction techniques, or circumvent security measures; (i) use our trademarks, logos, or content without written authorization.
14.2 We may suspend or terminate your access to the site if you breach this Section.
15. User content and reviews
15.1 If you submit reviews, comments, photographs, videos, or any other content, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and sublicensable license to use, reproduce, adapt, publish, translate, and display that content in any medium, together with the name you have provided.
15.2 You represent that the content you submit is yours or that you hold the necessary rights, that it is truthful, and that it does not infringe third-party rights or contain illegal material.
15.3 We are not obligated to keep your content confidential, to compensate you for it, or to respond. We may, without any obligation to do so, moderate, edit, or remove content at our discretion.
15.4 The opinions expressed in user content are those of the people who provide them and do not necessarily reflect those of MOLVEK Lab.
16. Intellectual property
16.1 All content on the site �� text, graphics, images, videos, designs, logos, trademarks, and software — is the property of MOLVEK Lab or its licensors and is protected by applicable intellectual property laws.
16.2 You are granted a limited, revocable, non-exclusive, and non-transferable license to view and print content from the site for the sole purpose of making a purchase, without removing or obscuring proprietary notices.
16.3 "MOLVEK" and "MOLVEK Lab" are protected trademarks. You may not use them without our prior written authorization.
17. Third-party links and content
17.1 The site may contain links to third-party sites or resources over which we have no control. Their inclusion does not imply endorsement of their content, products, or services.
17.2 You access such sites at your own risk and are subject to their own terms and policies. We assume no responsibility for their content, availability, or for the transactions you carry out on them.
18. Disclaimer of warranties
18.1 Except for the warranties expressly granted in these Terms and in the Refund and Return Policy, the site and the products are provided "as is" and "as available", to the maximum extent permitted by applicable law.
18.2 We do not warrant that the site will operate uninterrupted, timely, secure, or error-free, or that the information obtained through it will be accurate or reliable.
18.3 To the maximum extent permitted by law, we disclaim the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
18.4 Some jurisdictions do not allow the exclusion of certain warranties. In that case, the exclusions above apply only to the extent permitted by the law of your jurisdiction, and the remainder keeps its validity.
19. Limitation of liability
19.1 To the maximum extent permitted by applicable law, MOLVEK Lab and its members, managers, employees, agents, and suppliers will not be liable for indirect, incidental, special, punitive, or consequential damages, including loss of profits, revenue, data, or opportunities, arising from the use of or the inability to use the site or the products.
19.2 To the maximum extent permitted by law, our total cumulative liability to you for any claim related to these Terms, the site, or the products will not exceed the greater of: (i) the amount you have paid to MOLVEK Lab in the six (6) months prior to the event giving rise to the claim; or (ii) one hundred US dollars (USD 100).
19.3 Nothing in these Terms excludes or limits our liability in those cases where applicable law does not permit such exclusion or limitation. Various jurisdictions prohibit limiting liability for personal injury or for damages arising from defective products; in those cases, the limitations in this Section do not apply.
20. Indemnification
20.1 You agree to indemnify and hold harmless MOLVEK Lab, its members, managers, employees, agents, and suppliers against any claim, loss, damage, or expense, including reasonable attorneys' fees, arising from: (i) your breach of these Terms; (ii) your violation of any law or third-party right; or (iii) the content you submit to the site.
21. Electronic communications and notices
21.1 You agree that we may communicate with you electronically and that such communications, notices, and agreements have the same validity as if they were in writing and signed.
21.2 By clicking the purchase or acceptance buttons on the site, you provide a legally binding electronic signature under the Electronic Signatures in Global and National Commerce Act and equivalent rules.
21.3 Formal notices to MOLVEK Lab must be sent by email to info@trymolvek.com. Notices to you will be sent to the email address or the address registered with your order.
21.4 It is your responsibility to keep your contact information up to date.
22. Privacy
22.1 The processing of your personal data is governed by our Privacy Policy, published at trymolvek.com and incorporated into these Terms by reference.
23. Notice for California residents
23.1 Under Section 1789.3 of the California Civil Code, users residing in California may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210. You may contact us at info@trymolvek.com.
24. Governing law and jurisdiction
24.1 These Terms are governed by and construed in accordance with the laws of the State of Wyoming, United States of America, without regard to its conflict of laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
24.2 Any controversy excluded from arbitration under Section 5, other than an individual claim in small claims court, will be submitted to the exclusive jurisdiction of the competent state and federal courts of the State of Wyoming.
24.3 The foregoing is without prejudice to the provisions of Section 6 regarding customers who reside outside the United States.
25. General provisions
25.1 Severability. If any provision is found illegal, void, or unenforceable, it will be applied to the maximum extent permitted and, if that is not possible, it will be severed without affecting the validity of the remainder.
25.2 Waiver. Our failure to exercise a right does not constitute a waiver of it.
25.3 Assignment. You may not assign your rights or obligations under these Terms. We may assign them to an affiliate or to a successor of our business.
25.4 Force majeure. We will not be liable for failures caused by events beyond our reasonable control.
25.5 Survival. Sections 5, 6, 11, 12, 13, 15, 16, 18, 19, 20, 24, and 25 survive the termination of these Terms.
25.6 Entire agreement. These Terms, together with the policies incorporated by reference, constitute the entire agreement between the parties and supersede any prior agreement or communication on the same subject matter.
25.7 Interpretation. Headings are included for convenience only. Ambiguities will not necessarily be construed against the drafting party.
25.8 Language. These Terms are published in Spanish and English. For Spanish-speaking customers, the Spanish version is the one that governs.
26. Contact
MOLVEK Lab
info@trymolvek.com
Hours: Monday to Friday, 9:00 – 20:00 hrs.
Estimated response: up to 24 business hours.
Have questions?
Contact our support team:
Monday to Friday: 9:00 to 20:00 hrs